Reviews & ratings
Recommendations & star reviews for @auroracoffee.co — 6 still need a reply.
Deferred — not in v1. Meta removed the Facebook Page reviews API (Graph v22.0 — the ratings edge & webhook return error 12), so there is no supported way to read FB reviews in 2026. This screen is preserved as a designed capability: reviews can return in a later phase via a non-Meta source (e.g. Google Business Profile). The inbox already handles reviews as a message subtype, so no rework is needed when a source is added.
Recommend rate
92%
▲ 3 pts vs 90d
Total recommendations
1,284
+38 this month
Response rate
92%
▲ 6 pts
Needs reply
6
▼ 2 since Mon
Recent reviews
8 shown · 6 need a reply
AH
Andi Hartono
f
Facebook recommends
Best cold brew in the city, hands down. The new Menteng location is gorgeous and the house blend is everything. Already told half my office.
Needs reply
FR
Farah Ramadhani
f
Facebook recommends
Hosted our book club here every Sunday for a month. Diego walked us through the single-origin flight — such a warm crew. Highly recommend.
Responded
PA
Putri Anggraini
f
Facebook recommends
The team remembered my usual order on the second visit. Loyalty perks actually feel personal here. Single-origin Yirgacheffe is a must-try.
Responded
DM
Dina Maharani
f
Facebook recommends
Lovely behind-the-bar vibe and friendly baristas — I'm here most mornings. The only thing I'd love is a mobile pickup lane, since the morning queue gets long. Still a wholehearted recommend.
Needs reply
SM
Sari Makmur
f
Facebook recommends
Coffee is genuinely great, but the new oat milk tastes thinner than before and the seating is tight at peak hours. Hoping it's just a supplier change.
Needs reply
TN
Tono Nugroho
f
Facebook recommends
Negative
Ordered the gift set for a birthday — it arrived three days late and the card was missing. No reply to my message either. Really disappointed, I've been a regular for two years.
Needs reply
KL
Kopi Klatch
f
Facebook recommends
Did a behind-the-bar feature with Diego last week — the most generous, knowledgeable roaster we've met. The cold brew drop sold out before noon. Iconic.
Responded
YP
Yusuf Pratama
f
Facebook recommends
Switched here from Brewhaus and never looked back. Wait time is short, the loyalty stamps add up fast, and the sourcing story is genuinely interesting.
Responded
Rating breakdown
Recommend rate across 1,284 all-time recommendations on Facebook.
★Recommends
1,181
★Doesn't
103
Response time
3h 12m
median reply
Negative reviews routed to Sam Okafor first — 1h SLA.
Most-mentioned
Themes pulled from the last 90 days of review text.
Cold brew214
Service188
Wait time96
Single-origin74
Loyalty perks61
Oat milk22
Reviews sync from your Facebook Page every 15 min · times in Asia/Jakarta · Facebook Recommendations show as 5★ / 1★ only.