Notification preferences
Choose how socio reaches you — per category, per channel. Routed to maya@auroracoffee.co and the team Slack.
Mobile push is deferred for v1 — socio is web-first.
Time-sensitive reminders are delivered through the In-app Drawer and Email instead. Native iOS / Android push is on the roadmap for a later release.
Category × channel
Toggle a category on a delivery channel. Account-Health is fixed on — critical alerts can't be muted.
| Category |
In-app Drawer |
Toast | Slack | |
|---|---|---|---|---|
|
Publishingpost sent · scheduled · failed
|
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|
Engagement & Collaborationmentions · DMs · @assigns · approvals
|
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|
Listeningspike alerts · sentiment shifts · keywords
|
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|
Account-Healthtoken expiry · failed-post recovery · revoked
|
Always on |
Always on |
Always on |
Critical
Account-Health is force-enabled across In-app + Email + Toast so connection failures are never missed.
Weekly performance digest
A Monday-morning recap of reach, engagement and top posts — configurable per Group. Delivered by email.
Delivery
Mondays · 08:00 · Asia/Jakarta
Per group
Aurora — Retail
@auroracoffee.co · 14.2k followers
Aurora — Community
facebook.com/auroracoffee · 8.6k followers
Aurora — Wholesale
@aurora.wholesale · 2.1k followers
Account-Health alerts
OnAlways-on safeguards under the Account category. Sent to In-app + Email automatically.
Token-expiry ladder
17d
T-17 days · heads-up
Notice
Email · first renewal reminder
5d
T-5 days · escalation
Urgent
Email + In-app + Slack · daily until renewed
Failed-post recovery
Auto-retry ×3, then alert
Connection revoked
Immediate · all channels
Preferences apply to your account only · admins set Team defaults · all times in Asia/Jakarta.